FAQ

FAQ
How should I send in the information I want on awards?

For best results, we ask that you type up your inscription. Typed inscriptions result in fewer typos than hand-written notes. You can either email us your information or bring a copy to us in person.

What should I keep in mind when picking out awards?

We believe there are four important questions to ask yourself when you are planning to purchase awards.

  1. What is my budget?
  2. What colors and style do I want?
  3. Do I have a photo or logo I want included?
  4. How many awards will I need?

If you need any help answering these questions, please let us know. Our staff will be happy to help you find the awards that fit your needs.

Can I submit a logo or picture to be put on my awards?

Yes. There are a few steps you can take to make sure your logo/photo turns out great on your awards. Be sure that the image you email us is clear and crisp. We recommend using vector files for logos and clip art. This includes EPS, AI, or PDF. For photographs, we recommend a high resolution JPG or PNG for the best results.

Also, please note the we cannot use graphics that are blurry or pixelated.

What are the benefits of “sublimation?”

Sublimation is a process by which a design is created, printed onto special paper and then heat pressed onto a metal plate. During “sublimation”, a chemical reaction takes place and the image is permanently embedded onto the metal.

We use sublimation because it creates a durable product that will not scratch off and the images are colorful, bright, clear and permanent. While considered very durable, it is important to understand that prolonged exposure to direct sunlight will cause sublimated images to fade over time.

We use 4 different color plates during our sublimation process – white, gold, silver or bronze.

What does “Laser engraved” mean?

Laser engraving is a process by which our laser engraver burns through the top layer of a surface, leaving the text and image in a contrasting color.

Most of our laser engraved products are made with metal or plastic, as well as wood and corian.